Return Policy


You can return items you’ve purchased within 7 days of delivery for a full refund, excluding shipping charges. 

If your order included free delivery, Rs. 300 will be deducted from your refund for the return.

Bulk discount items can only be exchanged and cannot be returned. 

Please make sure the product is not damaged, unless it arrived that way.

This policy does NOT apply to items from "Sale Items," Bridal Sets, or products that have been customized in any way.

This policy does NOT apply to QUEEN SIZE items. QUEEN SIZE items cannot be exchanged or returned.

This policy does NOT apply to Single Size items. Single Size items cannot be exchanged or returned.

If you need to return or exchange an item, you must send it back to Shukrana Bedding (13 MB Commercial Military Accounts College Road Lahore) in Lahore at your own expense. Shukrana Bedding is not responsible for collecting the item from you.

The cost of sending the item back to “Shukrana Bedding” will be paid by you.

 You should receive your refund within one week of returning your package. This includes the time it takes for us to receive and process your return (5 to 10 business days) and for your bank to process the refund (3 to 5 business days).

 If you need to return an item, please contact us at Shukranabedding@gmail.com or WhatsApp us at 0312-4440991 within 7 days of delivery, including your order number and details of the product you want to return. We will respond quickly with instructions on how to return your items.

 

This policy has been in effect since July 1st, 2024, and applies to all orders placed on or after this date.